Privacy Policy

Your privacy is honored and protected, always.

We are dedicated to protecting your privacy and providing you with the highest level of service. This Policy explains what we do to keep information about you private and secure. This Policy covers only information that you provide to us or that we obtain about you from companies that have referred you to us. Please read this Policy carefully and contact us if you have any questions.

Personal Information We Collect:

The personal information we collect about you comes from the following sources: Information we receive from you, such as your name, address, and telephone number, or other information that you provide to us over the phone or in documents or applications, information about your transactions, such as your account balances with your creditors, payment history account activity, and all other information that may be contained in your credit card statements or other reports relating to your debt, and information we receive from consumer reporting agencies and other sources, such as your credit bureau reports, collection agency reports or other communications, and other information relating to your payment histories, creditworthiness, annual income, or ability to satisfy your obligations. We do not disclose any of the above information that we collect to nonaffiliated third parties.

We may disclose such information in order to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. We may also share your information with service providers that perform business operations for us, companies that act on our behalf to market our services, service providers who you have consented to contact or others only as permitted or required by law, such as to protect against fraud or in response to a subpoena.

We may also share or transfer our information in the event we transfer or sell your account or our business assets to another provider. If you become our client, you may opt in  to receive information from someone who may be able to provide you with additional services.

Otherwise, we do not share, transfer, or otherwise disclose your nonpublic personal information to any company or individual unless it is directly related to carrying out the services you have requested of us. By carrying out those services, we may disclose your information, as we see fit and as permitted by law, to your creditors, credit card companies, collection agencies, banks, and other entities and individuals specifically necessary to effect, administer and perform our services.

How We Protect Your Information:

We train our employees and subcontractors to protect all Consumer information. We maintain physical, electronic and procedural controls that comply with government standards. We authorize our employees, agents and contractors to get information about you only when they need it to do their work with us. We do not share your information with any companies unrelated to the specific services we are obligated to provide to you. This Policy applies to current and former clients. If you have any questions, please contact us. Our contact information is as follows:

My Debt Company
101 N. Victory Blvd.
Suite L #309
Burbank, CA 91502

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Not everyone is qualified for the services offered, and services are not available in all states. Your individual situation will determine: 1) which service (if any) you should choose; 2) whether you will successfully complete that service; 3) whether any creditor will file a lawsuit to collect a debt from you; and 4) when any settlement agreement will be reached. Read and understand all contract terms before signing. We will not assume your debts, make monthly payments to your creditors, or repair your credit. There may be adverse tax consequences resulting from debt forgiveness; please consult a tax professional—we do not provide tax advice. We are not a law firm and do not provide legal advice. Testimonials are from actual clients and to protect our clients’ privacy all photos are representative. All estimates provided are based on past results; creditors may change their rules or policies at any time, therefore we cannot provide any guarantees of future results or expectations of performance.
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